Resolved -
This incident has been resolved.
Nov 7, 15:00 CST
Identified -
We have identified the issue as coming from our password generator. The issue is random. If you are affected, you can try the Forgot Password link multiple times to try new temporary passwords. The permanent fix will be deployed with our Maintenance release next Thursday, the 14th.
Note again that this does not affect organizations who are using SSO.
Nov 7, 11:46 CST
Investigating -
Note: The following issue DOES NOT affect organizations using SSO.
We have received reports of the password reset providing invalid characters to users, which then prevent those users from logging in successfully. We are currently investigating this issue.
Nov 7, 10:02 CST